Annual Report / Quality Report 2013/14

We have redesigned the 2013/2014 Annual Report and distinguished more sharply between the main sections. To make it clearer and more attractive. So you can now witness the members of the Executive Committee during discussions for the first time ever, and learn more about the strategic direction taken by the group, our service differentiation, and possible ways of increasing efficiency.

 

We are also devoting another part to a presentation of our largest investment projects. In the last financial year Hirslanden invested 120 million Swiss Francs in infrastructure and technology as well as expanding the hospitals.

 

Hirslanden attaches great importance to measuring and discussing quality. This year again we have focused our attention on people who represent Hirslanden's most important stakeholders. They reveal their very own personal understanding of quality: a doctor, one representative each from our parent company and a health insurance company, a member of staff, a politician, and a patient. You will find the key quality data in our quality report that we are publishing this year for the fifth time. We have also restructured this section and designed it to be clearer.


Read the Annual / Quality Report 2013/14 as e-magazine

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