Quality Report

Quality is and remains paramount to the Hirslanden Private Hospital Group – both from the patients’ perspective and from a business point of view. What is good quality? What can we do on a daily basis to meet these requirements? And how can we improve our performance on an ongoing basis, and thus also enhance our patients’ quality of life in the same way?

For this reason, our quality reporting for the 2017/18 financial year will focus on our patients and all the people who are responsible for making quality tangible at Hirslanden. This year we are focussing on the complex field of oncology. We invite you to learn about Hirslanden and our dedication to quality from the perspective of our patients Désirée BernalRoberto BiancheraHansueli Bieri  as well as our doctors, nurses and other employees. What do these people have in common? They are all dealing with the issue of cancer in their own way and have high quality standards, not least for themselves as patients, nurses, oncologists and as priests.

Quality from a patient’s perspective – Three oncology patients tell their stories