As a patient at Hirslanden Klinik Im Park you can look forward to first-class medical services, individualised care and a welcoming atmosphere, not to mention a range of extras tailored to your health insurance class. This page features a detailed overview of our services.
Our services at a glance
Medical services
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Private insurance |
Semi-private insurance |
Basic insurance |
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Appointments |
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Choice of doctor |
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Medical care |
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Nursing services |
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Daily routine |
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Visiting hours |
Individual visiting hours |
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Visiting hours are available here. |
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Therapy |
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Discharge |
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Rehabilitation |
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Hotel-style services
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Private insurance |
Semi-private insurance |
Basic insurance |
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Rooms |
Single room with bathroom |
Twin room, bathroom for two people |
Shared room, bathroom for several people |
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TV/Radio |
TV and radio with a wide range of programmes |
TV and radio with a wide range of programmes |
TV, radio CHF 8 per day, maximum CHF 50 per stay |
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Internet |
Free use of Wi-Fi |
Free use of Wi-Fi |
Free use of Wi-Fi |
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Laundry service |
Yes, with a pick-up and delivery service that is subject to charge |
Yes, with a pick-up and delivery service that is subject to charge |
No |
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Daily newspaper |
Free choice of newspapers offered by the hospital |
Regional daily newspaper, BZ, Bund or 24 heures |
Regional daily newspaper, BZ, Bund or 24 heures, subject to charge |
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Flower service |
Daily care of cut flowers |
Care of cut flowers 3x per week |
No |
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Overnight stay of a relative in a patient room |
Yes, free of charge, excluding breakfast |
Yes, subject to charge and only if patient is in a single room |
No |
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Change of towels |
On demand and daily |
On demand and daily |
On demand |
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Bathrobe/slippers |
Privé bathrobe and towelling slippers are available |
Light bathrobe on request |
Light bathrobe on request, CHF 10 per stay |
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Products |
High-quality dermatological skincare products from Louis Widmer |
High-quality dermatological skincare products from Louis Widmer |
Standard shower gel on demand |
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Charging device for smartphones |
Yes |
No |
No |
Catering
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Private insurance |
Semi-private insurance |
Basic insurance |
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Drinks |
Mineral water and tea in normal quantities free of charge. Soft drinks and fruit juices free of charge* |
Mineral water and tea in normal quantities free of charge. Soft drinks and fruit juices free of charge* |
Mineral water and tea in normal quantities free of charge. Soft drinks and fruit juices subject to charge. |
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Coffee, tea |
Free of charge*: Nespresso coffee machine and exclusive range of tea in the room on request |
Free of charge* |
Free with main meals* |
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Drinks for visitors |
Free of charge* (mineral water, coffee and tea) |
Free of charge* (mineral water, coffee and tea) |
Subject to charge |
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Wine offer/alcoholic beverages |
Subject to charge |
Subject to charge |
Subject to charge |
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Breakfast |
Free choice from both menus |
Standard or medium breakfast (further offer at a reduced price) |
Standard or medium breakfast, further offer subject to charge |
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Lunch/dinner |
Free choice from both menus |
Daily menu included. À-la-carte at a reduced price |
Daily menu included. À-la-carte menu is a subject to a charge |
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Main meal for visitors – daily menu/À-la-carte/seasonal special |
Yes, subject to a charge Two free visitor meals per stay |
Yes, subject to a charge One free visitor meal per stay |
Yes, subject to charge |
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Snacks |
Yes |
Yes, limited offer |
Yes, subject to charge |
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Fruit |
Fresh fruit in the room daily on request |
Fresh fruit in the room daily on request |
No |
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Cafeteria/lounge |
Two vouchers for one drink and one pastry of your choice |
Guest Relations
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Private insurance |
Semi-private insurance |
Basic insurance |
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Visits from our Guest Relations staff |
Yes |
Yes |
No |
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Drive Home Service |
Limousine service home (perimeter 30 km as the crow flies) free of charge |
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No |
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Parking |
Voucher for parking garage Klinik Beau-Site/Kursaal or Salem-Spital. Free parking at Klinik Permanence |
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Services |
Upon request we will organise appointments for the hairdressing salon, manicures, pedicures, nutritional advice and massages at the hospital Postal service Booking of hotel rooms for partners or family members on request |
Upon request we will organise appointments for the hairdressing salon, manicures, pedicures, nutritional advice and massages at the hospital |
No |
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Hairdresser |
One free visit to the hairdresser (washing, blow-drying) per stay |
One visit to a hairdresser (washing, blow-drying) per stay ar a reduced price |
No |
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Patient gift |
Yes, Privé gift |
Yes |
No |
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Privé membership |
Hirslanden Privé membership (exclusively for patients residing in Switzerland) and other benefits of the Hirslanden Privé patient programme |
Advantages of the Hirslanden Préférence patient programme |
No |
Hirslanden Baby - Room
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Private insurance |
Semi-private insurance |
Basic insurance |
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Visiting the maternity ward |
Monthly public information evening "Childbirth"; personal tour on request |
Monthly public information evening "Childbirth" |
Monthly public information evening "Childbirth" |
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Specialist care delivery room |
Care by a qualified midwife |
Care by a qualified midwife or midwife in training (FH degree) |
Care by a qualified midwife or midwife in training (FH degree) |
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Spacialist care on the postanatal ward |
Care by a qualified nurse or qualified midwife |
Care by a qualified nurse or qualified midwife and/or nurse/midwife in training |
Care by a qualified nurse of qualified midwife and/or nurse/midwife in training |
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Room for single occupancy |
Yes |
Only with upgrade, availability not guaranteed |
Only with upgrade, availability not guaranteed |
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Extra bed in single room for father/siblings incl. breakfast |
Yes |
Only with upgrade, availability not guaranteed |
Only with upgrade, availability not guaranteed |
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Visiting hours |
Flexible visiting hours |
Limited visiting hours |
Limited visiting hours |
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Breakfast buffet in the Papillon lounge |
Free of charge |
Free of charge |
Subject to charge |
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Coffee/tea |
Free of charge. Nespresso coffee machine and exclusive range of tea in the room on request |
Free of charge |
The main meals are served with |
Hirslanden Baby - Gifts
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Private insurance |
Semi-private insurance |
Basic insurance |
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Hirslanden baby bag |
Yes |
Yes |
No |
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Hirslanden Baby toiletry bag |
Yes |
Yes |
Yes |
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Professional baby photography |
Yes |
Yes |
Yes |
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Subscription to the WirEltern baby magazine |
Yes, one year trial |
Yes, six-month trial |
No |
If you have recently given birth and request an upgrade, the insurance coverage of your health insurance company does not change. Only the services defined in the ComfortCare flyer (only available in german).
