For your health: the nursing staff
In addition to your attending physician, you will also be assigned a qualified nurse who coordinates all the necessary care, monitors the entire treatment and recovery process and is your contact person for medical questions.
For special requests: your Guest Relations Representatives
In addition to the nursing staff, you will also have a Hirslanden Guest Relations Representative at your disposal. They will visit you during your stay and take care of all non-medical matters. We are happy to cater to your individual needs during and even after your stay by organising additional services. Would you like your favourite magazine, a chauffeur, a haircut or a massage? Your Guest Relations representative is there for you, so don’t hesitate to ask!
Here are some examples of services that we can organise for you:
- Babysitting service
- Hairdresser, pedicure, manicure
- Nutritional and stress management advice
- Travel planning
- Business services: translation, assistance etc.
- Butler and bodyguard service
- Chauffeur service
- Organisation of follow-on medical treatment
Would you like to learn more about our Guest Relations service?
In the September issue of the AndreasKlinik Cham Zug patients' magazine Forum, Ms Perracini describes what our Guest Relations representatives do and how private patients can benefit from their services.