Quality

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Recognized for Excellence

On March 27th 2009 Klinik Hirslanden has been certified with "Recognized for Excellence - R4E****" with 400 to 450 points. Therewith Klinik Hirslanden is one of the leading clinics in the health sector.

ISO-Certification

Klinik Hirslanden is also ISO certified. All the business divisions of the clinic have been certified to ISO 9001:2000 by the Swiss Association for Quality and Management Systems (SQS).

By achieving ISO-certification, Klinik Hirslanden has passed an important milestone in the continuous improvement of quality and efficiency of its services in all sectors, especially in patient care and medical technology. The experience gained while setting up the quality management system showed that Klinik Hirslanden has mastered its corporate processes and is in the position to satisfy all its clients’ needs with first-class medical quality.

What is Quality Management?

Quality management is the sum total of all activities and endeavours to promote the provision of high quality products or, in the case of a hospital, good services for the patients. Quality has structure, process, and outcome dimensions. In summary this means: good structural conditions (staff, fixtures and fittings, materials and organisation) lead to good results with the help of defined and controlled processes. These results must be measurable and measured.

Ultimately only the good results count: be they patient satisfaction, medical outcomes, or the positive financial results. However, these are not achieved by chance, they are the result of the quality of the structures and the processes, and the commitment of motivated, client-oriented staff.

Address/Contact

Klinik Hirslanden
Witellikerstrasse 40
8032 Zürich
T +41 44 387 21 11
E-Mail

Emergency

The publicly recognised Emergency Unit of the Hirslanden Clinic stands by you 24 hours a day 365 days a year. Details

Map and route

Information on how to get to Hirslanden Clinic. Details

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