As our patient you will receive the best of care. You can freely select an independent examining doctor from a network of 2'000 doctors.
Our partners are all highly qualified specialists offering you the highest level of care.
The date of discharge from the clinic will be determined by your doctor and the nursing staff.
Ensure that if you are a patient at the outpatients clinic that you are accompanied to and from your home. According to law a patient is unfit to sign any agreement or to drive 24 hours following an aneasthetic.
If you require after care please discuss and organise it with your doctor as early as possible. If you require home care (Spitex), a rehabilitation programme or technical aid please advise the nursing staff. Some technical aids can be purchased from the clinic. However there is no rental service available.
If you should have any further questions or incertitudes once back home, please contact us without any hesitation (T +41 800 800 899 free of charge from Monday to Friday from 10.00 to 15.00).
We are continuously seeking to improve the standards of our clinic. In order to help us achieve that, we have appointed an independent institute to conduct questionnaires with our patients on a regular basis, so that we are always abreast of their concerns and wishes. This is in addition to any correspondence which we may have directly with our patients, which we welcome at any time.
We are always happy to be praised and take criticism very seriously.
Hirslanden Bern AG
T +41 31 990 41 11
F +41 31 991 68 01