Comprehensive Care

Our principles of care


The high quality standards of our clinic are reflected in the competence of our staff. It is our employees who, through their daily contact with our patients and their relatives, ensure holistic care and a high level of social competence.

 

At Klinik St. Anna, we guarantee first class, professional care and assistance tailored to meet our patients’ personal requirements. Upon admission to the clinic, before and after the operation, in the Post-surgery Room, during convalescence in the rooms or the Therapy ward, as well as during discharge from the clinic, patients will be taken care of and accompanied by a designated member of our qualified nursing staff.

 

Medical Treatment

Patients’ doctors are responsible for their treatment and care and for making all necessary arrangements. Questions may be asked directly during doctors’ daily visits.

 

Our nursing staff are responsible for patients’ wellbeing and swift recovery and for the correct and prompt implementation of any medical directives. For any special questions regarding care, patients are kindly asked to contact the Head of Ward or the Head Nurse.

 

At Klinik St. Anna, health and nursing apprentices are trained and integrated into everyday nursing procedures. The apprentices are accompanied and supervised by a qualified expert.

 

Doctors and our qualified nursing staff are responsible for patient safety. In case patients temporarily leave the ward (for a walk, visit to the restaurant), we kindly request that they inform the nursing staff.

 

24-hour doctor availability

An emergency doctor is present at the clinic at all times of the day and night. In addition, the patient’s doctor or his/her substitute can be contacted at any time, if necessary, through the clinic administration. Our General and Intensive Care wards are in constant operation, while our Surgery and Anaesthesia teams are available around the clock.

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