Your stay

As one of the leading private healthcare providers, Hirslanden is committed to holistic care. When you stay at one of our hospitals, you can rest assured that you will enjoy the very highest standards in every respect.

 

Holistic medical care

A comfortable and relaxing environment is essential for a speedy recovery.

 

Regardless of how long you stay at one of our hospitals, you will appreciate the importance we place on the interior design of your room and the quality of the overall facilities. Light and spacious rooms, modern furniture and carefully selected artworks are just a few of the features that reflect our exquisite attention to detail. We offer our international guests all the advantages of a modern entertainment system, including numerous international TV channels. Our rooms also provide plenty of privacy and space, making them ideal for receiving visits from your family and other guests.

 

At Hirslanden we exercise absolute discretion. On request we can even offer you special security services to ensure you enjoy the best possible protection during your stay. Please contact the Hirslanden International team if you require personalised security service.

 

Patients at Hirslanden can look forward to a deliciously well-balanced diet. Nutrition is not only good for your body and soul – it also plays a key role in your speedy recovery. That is why our diverse range of meal options are freshly prepared using only the finest quality ingredients. For the main meals, our chefs serve different set menus as well as à la carte dishes, prepared in consultation with qualified nutritionists and, if necessary, tailored to suit your doctor’s recommendations. Of course we also offer vegetarian and diet options as well as kosher and halal meals on request. Our nutritionists will gladly assist you with your selection.

 

Nursing and care

We want to make your stay at Hirslanden as comfortable as possible. All you need do is relax and focus on your recovery – we’ll take care of the rest.

 

A member of our welcoming and professional nursing staff will be assigned to you upon admission and will look after you throughout your stay. The nursing staff will coordinate the provision of care, track your progress and will gladly answer any medical questions you may have during your stay.

 

Our employees are highly qualified and we ensure that they regularly update and expand their knowledge and skills. Our professional development plans and educational programmes are based on the latest learning theories and are well respected throughout Switzerland and beyond. They are designed to provide our employees with the best possible ongoing training.

 

Our high educational standards apply to all the staff at Hirslanden, not only our nurses. We employ people from around 70 countries to ensure seamless communication with our international patients. All staff members involved in the treatment of international guests are required to have a high command of German, French and English.

 

For special requests: Guest Relations

In addition to the nursing staff, a member of our Guest Relations team will also be on hand to personally assist you during your stay at Hirslanden. Guest Relations will help you with any non-medical requests you may have.

 

Your personal Guest Relations representative will organise any additional services you desire during your stay. If you would like to read your favourite newspaper, book a chauffeur, have a massage or organise a day trip for your visiting family or friends, simply ask our Guest Relations team.

 

Visitors

International patients enjoy unrestricted visiting hours. Please note that special rules apply to the intensive care and monitoring units, as well as the delivery rooms in the maternity unit.

 

If you would like to have visitors during lunch or dinner, your guests can of course dine with you – either in your room or in one of our restaurants. There is a wide variety of cuisine and beverages on offer and your guests can choose between the daily set menu or the à la carte dishes.

 

If you have a private room, it’s possible to arrange an additional bed for overnight visitors. To request this service please contact a member of the Hirslanden International team, who will clarify the necessary details with you.  

 

They will also gladly organise a hotel room or apartment for your visitors if you prefer. More information is available under Hotels & Apartments.

 

Discharge

Your discharge date will be determined in consultation with your attending doctor and the nursing staff.