A treatment at Hirslanden is recommended for international patients for two reasons: the quality of the medical service, and the service portfolio of Hirslanden International – a team that specialises in providing administrative assistance to international patients.
This team is your first port of call for all administrative enquiries. Their extensive expertise enables them to quickly find the right people from within our network of doctors. Thanks to their knowledge and immediate access to medical specialists, even complex patient enquiries will receive qualified feedback within 48 hours.
The services offered by Hirslanden International include:
- Handling inquiries and clarifications for medical treatments
- Producing individual quotes for the costs
- Producing treatment plans in cooperation with the doctors, coordinating the appointments
- Issuing Medical Invitation Letters to help in obtaining a visa
- Organising the medical transportation (journey to and from the hospital)
- Organising the individual safety services at the hospital
- Obtaining the credit notes to cover costs from international insurance companies
- Sending out the medical reports
- Assisting with the booking of hotels and apartments for relatives
- Arranging for taxi and limousine services
- Organising translator and interpreter services
The Team at Hirslanden International
We are available for your inquiries from Monday to Friday between 8.00 a.m. and 5.00 p.m (CET). The easiest way to get in touch with us is by filling out our contact form.
We look forward to hearing from you.