- WHERE did it happen?
- WHO is calling?
- WHAT has happened?
- HOW many people are involved?
- WAIT for questions – please do not just hang up!
In all cases of emergency, you should call first of all your family practitioner. She knows your medical history and decides whether treatment at the clinic is necessary and when it should be administered. If you can't reach your family doctor, then the emergency services of the Hirslanden Private Clinics are at your disposal.
The Hirslanden hospitals do not specialise in paediatric medicine. For emergencies involving children, we recommend you visit a children’s hospital or a Cantonal hospital.
The only exception is our Clinique des Grangettes, which has experienced medical specialists available to treat children of all ages.