Services for patients with basic health insurance

As a patient at the Klinik Permanence, you will benefit from outstanding medical services and the expertise of our highly qualified doctors. A detailed overview of our services for patients with basic insurance is provided in the table below.

Medical services

Basic insurance

Appointments

  • Appointments based on capacity and medical urgency.

Choice of doctor

  • No free choice of doctor for inpatient stays. 

Medical care

  • Surgery by assistant doctors under the supervision of specialist or by attending specialist.
  • Visits and care by assistant doctor under the supervision of the specialist based on medical necessity or by the attending doctor

Nursing services

  • Nursing care in compliance with applicable nursing standards.
  • Care provided by registered nurses and nurses in training.

Daily routine

  • Daily schedule fixed.

Visiting hours

  • Visiting hours are available here.

Therapy

  • Therapy based on medical needs.

Discharge

  • Discharge consultation with attending specialist or assistant doctor under supervision of specialist if needed.

Rehabilitation

  • Organisation based on doctor’s instructions and based on capacity. 
  • Handling of cost coverage arrangements with health insurer.
Non-medical services

Basic insurance

Hotel-style services

  • Shared rooms with bathroom for several people
  • TV, radio CHF 8 per day, maximum CHF 50 per stay
  • Free use of Wi-Fi
  • Regional daily newspaper, BZ, Bund or 24 heures subject to charge
  • Change of towels on demand
  • Light bathrobe on request, CHF 10 per stay
  • Standard shower gel on demand

Catering

  • Mineral water and tea in normal quantities free of charge
  • Free tea and coffee with main meals**
  • Standard menus for main meals. À-la-carte menu and seasonal special are subject to a charge

**does not apply to items purchased in the cafeteria