Services for patients with basic health insurance

As a patient at the Klinik Permanence, you will benefit from outstanding medical services and the expertise of our highly qualified doctors. A detailed overview of our services for patients with basic insurance is provided in the table below.

Medical services

Basic insurance

Appointments

Appointments based on capacity and medical urgency.

Choice of doctor

No free choice of doctor for inpatient stays.

Medical care

Surgery by assistant doctors under the supervision of specialist or by attending specialist.
Visits and care by assistant doctor under the supervision of the specialist based on medical necessity or by the attending doctor

Nursing services

Nursing care in compliance with applicable nursing standards.
Care provided by registered nurses and nurses in training.

Daily routine

Daily schedule fixed.

Visiting hours

Visiting hours are available here.

Therapy

Therapy based on medical needs.

Discharge

Discharge consultation with attending specialist or assistant doctor under supervision of specialist if needed.

Rehabilitation

Organisation based on doctor’s instructions and based on capacity.
Handling of cost coverage arrangements with health insurer.

Non-medical services

Basic insurance

Hotel-style services

Shared rooms with bathroom for several people
TV, radio CHF 8 per day, maximum CHF 50 per stay
Free use of Wi-Fi
Regional daily newspaper, BZ, Bund or 24 heures subject to charge
Change of towels on demand
Light bathrobe on request, CHF 10 per stay
Standard shower gel on demand

Catering

Mineral water and tea in normal quantities free of charge
Free tea and coffee with main meals**
Standard menus for main meals. À-la-carte menu is a subject to a charge

**does not apply to items purchased in the cafeteria