Services for patients with private insurance

If you have private health insurance, you can look forward to enjoying all the benefits of Hirslanden Privé during your inpatient stay at Hirslanden Klinik Im Park. Hirslanden Privé combines the very best care with an exclusive atmosphere and excellent services. A detailed overview of our services can be found in the table below.

Medical services

Private insurance

Appointments

  • Priority access to the desired medical services. 
  • Priority when scheduling surgery dates and assigning requested room based on medical urgency and capacity.

Choice of doctor

  • Free choice of doctors from our network of doctors for inpatient stays.

Medical care

  • Surgery performed by attending medical specialist.
  • Daily visits and continuous care provided by attending medical specialist. Visits with on-site nurse, several times daily during the acute phase if needed.

Nursing services

  • Nursing and care tailored to your personal needs.
  • Care normally provided by registered nurses.

Daily routine

  • Consideration of appointment requests for examinations and therapy.
  • Daily schedule planned in consideration of the patient’s requests.

Visiting hours

  • Individual visiting hours

Therapy

  • Therapy based on medical needs as well as additional weekend therapy sessions by request.

Discharge

  • Discharge consultation directly with the attending specialist.

Rehabilitation

  • Coordinated organisation based on doctor’s instructions, taking the patient’s individual requests (e.g. selection of rehab clinic) into consideration.
  • Handling of cost coverage arrangements with health insurer
Non medical services

Private insurance

Hotel-style services

  • Single room with bathroom
  • TV and radio with a wide range of programmes
  • Free use of Wi-Fi
  • Laundry service; pick-up and delivery subject to charge
  • Free choice of daily newspapers offered by the hospital
  • Daily care of cut flowers
  • Free overnight stay for a relative in the patient's room possible
  • Change of towels on demand and daily
  • Privé bathrobe and towelling slippers are available
  • High-quality dermatological skincare products from Louis Widmer

Catering

  • Free drinks** (except alcoholic drinks)
  • Free drinks (mineral water, coffee and tea) for visitors**
  • Main meals, free choice from the standard menu
  • Snacks
  • Two free visitor meals per stay
  • Fresh fruit in the room daily on request
  • Two vouchers for one drink and one pastry of your choice in the cafeteria/lounge

**does not apply to items purchased in the cafeteria

Guest Relations

  • Visits from our Guest Relations
  • Limousine service home (perimeter 30 km as the crow flies) free of charge
  • Voucher for parking garage Klinik Beau-Site/Kursaal or Salem-Spital. Free parking at Klinik Permanence
  • Upon request we will organise appointments for the hairdressing salon, manicures, pedicures, nutritional advice and massages at the hospital
  • Postal service
  • Booking of hotel rooms for partners or family members on request
  • One free visit to the hairdresser (washing, blow-drying) per stay
  • Private patient gift
  • Hirslanden Privé membership (only for residents of Switzerland) and other benefits of the Hirslanden Privé patient program