Services for patients with semi-private insurance

If you have semi-private health insurance, you can look forward to enjoying Hirslanden Préférence and a range of additional services during your inpatient stay at Hirslanden Klinik Im Park. A detailed overview of our services can be found in the table below.

Medical services

Semi-private Insurance

Appointments

  • Fast access to desired medical services.
  • Depending on medical urgency and capacity, patients’ requests will be accommodated when scheduling surgery dates and assigning beds. 

Choice of doctor

  • Free choice of doctors from our network of doctors for inpatient stays.

Medical care

  • Surgery performed by attending medical specialist.
  • Visits and care by attending medical specialist. Visits by on-site nurse based on current capacity.

Nursing services

  • Individual nursing and care.
  • Care normally provided by registered nurses.

Daily routine

  • Consideration of appointment requests for examinations and therapy.
  • Daily schedule fixed, taking patient’s requests into consideration when possible.

Visiting hours

  • The visiting hours are available here or please consult the nursing staff.

Therapy

  • Therapy based on medical needs.

Discharge

  • Discharge consultation with attending specialist personally.

Rehabilitation

  • Organisation based on doctor’s instructions, taking the individual patient requests (e.g. selection of rehab clinic) when possible
  • Handling of cost coverage arrangements with health insurer
Non-medical services

Semi-private insurance

Hotel-style services

  • Twin room with bathroom for two people
  • TV and radio with a wide range of programmes
  • Free use of Wi-Fi
  • Laundry service; pick-up and delivery subject to charge
  • Regional daily newspaper, BZ, Bund or 24 heures
  • Care of cut flowers 3x per week
  • One family member may stay overnight in the patient’s room for a fee, if the patient is in a single room and there is sufficient space
  • Change of towels on demand and daily
  • Light bathrobe on request
  • High-quality dermatological skincare products from Louis Widmer

Catering

  • Free drinks** (except alcoholic drinks)
  • Free drinks (mineral water, coffee and tea) for visitors**
  • Standard menus for main meals. Cost sharing for à-la-carte and seasonal special
  • Snacks (limited offer)
  • One free visitor meal per stay
  • Fresh fruit in the room daily on request

**does not apply to items purchased in the cafeteria

Guest Relations

  • Visits from our Guest Relations staff
  • Taxi service home (perimeter 10 km as the crow flies) free of charge
  • Upon request we will organise appointments for the hairdressing salon, manicures, pedicures, nutritional advice and massages at the hospital 
  • One visit to a hairdresser (washing, blow-drying) per stay at a reduced price
  • Patient gift
  • Benefits of the Hirslanden Préférence patient program

Hirslandenbaby - Room*

  • Monthly public information evening "Childbirth"; personal tour on request
  • Care by a qualified midwife in the delivery room
  • Care by a qualified nurse or qualified midwife on the postnatal ward
  • Single room
  • Extra bed in single room for father/siblings incl. breakfast
  • Flexible visiting hours
  • Free breakfast buffet in the Papillon lounge

Hirslandenbaby - Gifts*

  • Hirslanden baby bag
  • Hirslandenbaby toiletry bag
  • Professional baby photography
  • Six-month subscription to the "WirEltern" baby magazine

*Hirslandenbaby services are only available at Salem-Spital