Services for patients with private insurance

• Priority access to the desired medical services. 
• Priority when scheduling surgery dates and assigning requested room based on medical urgency and capacity.

• Free choice of doctors from our network of doctors for inpatient stays.

• Surgery performed by attending medical specialist.
• Daily visits and continuous care provided by attending medical specialist. Visits with on-site nurse, several times daily during the acute phase if needed.

• Nursing and care tailored to your personal needs.
• Care normally provided by registered nurses.

• Consideration of appointment requests for examinations and therapy.
• Daily schedule planned in consideration of the patient’s requests.

• Individual visiting hours

• Therapy based on medical needs as well as additional weekend therapy sessions by request.

• Discharge consultation directly with the attending specialist.

• Coordinated organisation based on doctor’s instructions, taking the patient’s individual requests (e.g. selection of rehab clinic) into consideration.
• Handling of cost coverage arrangements with health insurer

• Single room with bathroom
• TV and radio with a wide range of programmes
• Free use of Wi-Fi
• Laundry service; pick-up and delivery subject to charge
• Free choice of daily newspapers offered by the hospital
• Daily care of cut flowers
• Free overnight stay for a relative in the patient's room possible
• Change of towels on demand and daily
• Privé bathrobe and towelling slippers are available
• High-quality dermatological skincare products from Louis Widmer
• Charging device for smartphones

• Free drinks** (except alcoholic drinks)
• Free drinks (mineral water, coffee and tea) for visitors**
• Main meals, free choice from the standard menu
• Snacks
• Two free visitor meals per stay
• Fresh fruit in the room daily on request
• Two vouchers for one drink and one pastry of your choice in the cafeteria/lounge

*does not apply to items purchased in the cafeteria

• Visits from our Guest Relations
• Limousine service home (perimeter 30 km as the crow flies) free of charge
• Voucher for parking garage Klinik Beau-Site/Kursaal or Salem-Spital. Free parking at Klinik Permanence
• Upon request we will organise appointments for the hairdressing salon, manicures, pedicures, nutritional advice and massages at the hospital
• Postal service
• Booking of hotel rooms for partners or family members on request
• One free visit to the hairdresser (washing, blow-drying) per stay
• Private patient gift
• Hirslanden Privé membership (only for residents of Switzerland) and other benefits of the Hirslanden Privé patient program