Services for patients with semi-private insurance

• Fast access to desired medical services.
• Depending on medical urgency and capacity, patients’ requests will be accommodated when scheduling surgery dates and assigning beds. 

• Free choice of doctors from our network of doctors for inpatient stays.

• Surgery performed by attending medical specialist.
• Visits and care by attending medical specialist. Visits by on-site nurse based on current capacity

• Individual nursing and care.
• Care normally provided by registered nurses.

• Consideration of appointment requests for examinations and therapy.
• Daily schedule fixed, taking patient’s requests into consideration when possible.

• The visiting hours are available here or please consult the nursing staff.

• Therapy based on medical needs.

• Discharge consultation with attending specialist personally.

• Organisation based on doctor’s instructions, taking the individual patient requests (e.g. selection of rehab clinic) when possible
• Handling of cost coverage arrangements with health insurer

• Twin room with bathroom for two people
• TV and radio with a wide range of programmes
• Free use of Wi-Fi
• Laundry service; pick-up and delivery subject to charge
• Regional daily newspaper, BZ, Bund or 24 heures
• Care of cut flowers 3x per week
• One family member may stay overnight in the patient’s room for a fee, if the patient is in a single room and there is sufficient space
• Change of towels on demand and daily
• Light bathrobe on request
• High-quality dermatological skincare products from Louis Widmer

• Free drinks** (except alcoholic drinks)
• Free drinks (mineral water, coffee and tea) for visitors**
• Standard menus for main meals. Cost sharing for à-la-carte
• Snacks (limited offer)
• One free visitor meal per stay
• Fresh fruit in the room daily on request

*does not apply to items purchased in the cafeteria

• Visits from our Guest Relations staff
• Taxi service home (perimeter 10 km as the crow flies) free of charge
• Upon request we will organise appointments for the hairdressing salon, manicures, pedicures, nutritional advice and massages at the hospital 
• One visit to a hairdresser (washing, blow-drying) per stay at a reduced price
• Patient gift
• Benefits of the Hirslanden Préférence patient program