ATM
A Raiffeisenbank ATM is available in the hospital entrance area 24 hours a day.
Flowers
The hotel service will care for your flowers two to three times a week.
Fire protection
The entire hospital is equipped with automatic fire detection equipment and clearly marked emergency escape routes for your safety.
Hairdresser
Klinik Hirslanden has a unisex hair salon. Patients who are not mobile can have their hair done in their rooms on request. Our opening hours can be requested from reception.
Faults/defects
Please report any faults or defects in your room directly to the nursing staff.
Questions and additional information
Please contact our guest relations staff if you have any questions or feedback regarding your hospital stay. They will be happy to come to your room on request.
Communication/mail
We will be happy to deliver letters, faxes, emails, packages and flowers to your room (except on weekends). You can leave your outgoing mail with the nursing staff or at reception. Emails marked with your name can be received during office hours at klinik-hirslanden@hirslanden.ch.
Our housekeeping staff will take care of your flowers two to three times a week.
Park
Take a stroll or get some sun in our beautiful gardens. The park is open to patients and visitors and offers plenty of seating and lounging areas.
Smoking
Please note that smoking is prohibited in all areas of Klinik Hirslanden, as well as on all balconies.
Restaurant Quadro
Our restaurant is open Monday to Friday from 10:00 am to 9:30 pm and on weekends from 10:00 am to 9:00 pm. In our restaurant, we serve set meals and selected à la carte dishes at lunchtimes and in the evenings.
Wheelchairs
We are happy to provide mobility-impaired patients with wheelchairs during their visit to our hospital. Wheelchairs can be found at various locations throughout the hospital.
Safety
Klinik Hirslanden attaches great importance to the safety of its patients, visitors and employees. In emergencies, our specially trained security team works closely with the police and other specialists.
Daily newspapers
Every morning, we offer our patients with supplementary insurance the NZZ, Tages-Anzeiger, International New York Times, Corriere del Ticino or Le Temps newspapers to choose from. You will receive the foreign-language edition of your newspaper in the late morning. Other newspapers are available from our kiosk.
Taxi
You can order a taxi at the reception desk near the main entrance.
Animals
For hygiene reasons, we ask that you do not bring animals into the hospital. Animals are not allowed at Klinik Hirslanden.
Laundry service/dry cleaning
Upon request, we can wash or dry-clean your personal laundry at standard rates.
Baby changing room
A baby changing room is available for visitors (toilets near the main entrance, Level 1).
Internet/WiFi
Free internet access is available in all patient rooms.
Room allocation
Rooms are allocated based on occupancy and the patient’s medical condition. This way we can ensure that you are accommodated in the department with the appropriate expertise that can provide the best care for you.
