Join Hirslanden Healthline today and benefit from personalised advice, tailored support and valuable services to help you look after your health.
Please note: temporary restriction of the Hirslanden Healthline from 25 to 27 September 2026
Due to technical changes, the Hirslanden Healthline will be temporarily unavailable from Friday, 25 September to Sunday, 27 September 2026.
Unfortunately, we are unable to take calls or process e-mail enquiries during this period. However, you can send us your request at any time by e-mail to healthline@hirslanden.ch. From Monday, 28 September 2026, you will be able to contact us as usual and will process the enquiries received as quickly as possible.
In the event of a medical emergency, please call the emergency number 144. For urgent information, please contact the relevant Hirslanden hospital directly.
We apologise for the temporary restriction and thank you for your understanding.
The Hirslanden Healthline
As a member of Hirslanden Healthline, you benefit from personalised advice and tailored support on health matters. If required, we can connect you with a suitable specialist in your area via Switzerland’s largest network of doctors and help you arrange an appointment.
Benefits
Independence
Advice on health-related issues – anywhere, any time.
Access
Access to expert knowledge and specialists from the Hirslanden network.
A range of languages
Support and advice in German, French and English.
If you have any questions about the membership, please do not hesitate to contact us by phone or email.
Health guidance
We support you with health-related concerns, provide guidance and help you identify the most appropriate point of contact or next steps for your individual situation.
Doctor recommendation
We help you find the most suitable Hirslanden specialist for a consultation or second opinion based on your individual needs.
Appointment coordination
We can help you arrange a timely appointment with a suitable Hirslanden specialist near you.
Second opinion
We support you in obtaining a second opinion and can arrange a timely appointment with a Hirslanden specialist on your behalf.
Support before and after
We support you before and after a hospital stay and can help you find suitable services such as rehabilitation programmes, medical aids or assistance at home, if required.
Navigating the Hirslanden network
With 16 hospitals, Hirslanden is Switzerland’s largest medical network. We are happy to help you find the right contact person for your needs and guide you to the appropriate information about our services and healthcare offerings.
Insured in the event of illness or accident abroad
Hirslanden Healthline members can avail of repatriation insurance: If something unexpected happens to you while abroad, if you fall ill or have an accident, our case managers will help you to organise your trip home or to the nearest Hirslanden hospital. The General Terms and Conditions of Insurance (GTCI) apply in this case.
Notes
- Opening times: Health consultation by specialist staff on weekdays from 8 am to 8 pm and on weekends and public holidays from 9 am to 5 pm.
- Languages spoken: German, French and English.
- Membership is for the named person only and is non-transferable.
- This offer applies to semi-privately or privately insured individuals resident in Switzerland.
- Persons under the age of 18 are excluded from membership.