Services for patients with basic health insurance

As a patient at Klinik Hirslanden you will benefit from outstanding medical services and the expertise of our highly qualified doctors. A detailed overview of our services for patients with basic health insurance is shown in the table below.

	Basic insurance
Appointments	Appointments based on capacity and medical urgency.
Choice of doctor	No free choice of doctor for inpatient stays.
Medical care	Surgery by assistant doctors under the supervision of specialist or by attending specialist. Visits and care by assistant doctor under the supervision of the specialist based on medical necessity or by the attending doctor
Nursing services	Nursing care in compliance with applicable nursing standards. Care provided by registered nurses and nurses in training.
Daily routine	Daily schedule fixed.
Visiting hours	From 10 am to 8 pm.
Therapy	Therapy based on medical needs.
Discharge	Discharge consultation with attending specialist or assistant doctor under supervision of specialist if needed. Discharge before 10 am.
Rehabilitation	Organisation based on doctor’s instructions and based on capacity. Handling of cost coverage arrangements with health insurer.

	Basic insurance
Hotel-style services	Multi-bed room Daily newspaper can be purchased on request
Catering	Free tea and coffee with main meals Standard menu
Hirslandenbaby - Room	Multi-bed room (private room only available with an upgrade, availability not guaranteed) Parents room (overnight accommodation including breakfast for the father) only possible with an upgrade, availability not guaranteed Family room (overnight accommodation including breakfast for the father and one sibling) only possible with an upgrade, availability not guaranteed Limited visiting hours
Hirslandenbaby - Gifts	Professional baby photography

Our upgrades for superior service

Book an upgrade and enjoy all the advantages of private or semi-private health insurance.

Insurance coverage

Patient Admissions will gladly assist you with all your administrative enquires

Insurance coverage

+41 44 387 24 20/21

Billing

For questions regarding insurance coverage, health insurance or accident insurance, please contact our insurance enquires team.

Cost coverage

+41 44 388 76 61