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Hirslanden Patientengespräch
  2. Health Insurance and Cost Coverage
    1. Hirslanden Klinik Hirslanden
    2. Your Stay
    3. Health Insurance and Cost Coverage
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  3. Patients with basic health insurance
    1. Privately insured patients
    2. Semi-privately insured patients
    3. Patients with basic health insurance
    4. Overview of our services
    5. Upgrades
Health Insurance and Cost Coverage

Services for patients with basic health insurance

As a patient at Klinik Hirslanden you will benefit from outstanding medical services and the expertise of our highly qualified doctors. A detailed overview of our services for patients with basic health insurance is shown in the table below.

Basic insurance 

Appointments
  • Appointments based on capacity and medical urgency.

Choice of doctor
  • No free choice of doctor for inpatient stays. 

Medical care
  • Surgery by assistant doctors under the supervision of specialist or by attending specialist.
  • Visits and care by assistant doctor under the supervision of the specialist based on medical necessity or by the attending doctor

Nursing services
  • Nursing care in compliance with applicable nursing standards.
  • Care provided by registered nurses and nurses in training.

Daily routine
  • Daily schedule fixed.

Visiting hours
  • From 10 am to 8 pm.

Therapy
  • Therapy based on medical needs.

Discharge
  • Discharge consultation with attending specialist or assistant doctor under supervision of specialist if needed.
  • Discharge before 10 am.

Rehabilitation
  • Organisation based on doctor’s instructions and based on capacity. 
  • Handling of cost coverage arrangements with health insurer.

Basic insurance

Hotel-style services
  • Multi-bed room
  • Daily newspaper can be purchased on request

Catering
  • Free tea and coffee with main meals
  • Standard menu

Hirslanden Baby - Room
  • Multi-bed room (private room only available with an upgrade, availability not guaranteed)
  • Parents room (overnight accommodation including breakfast for the father) only possible with an upgrade, availability not guaranteed
  • Family room (overnight accommodation including breakfast for the father and one sibling) only possible with an upgrade, availability not guaranteed
  • Limited visiting hours

Hirslanden Baby - Gifts
  • Professional baby photography
Patient sits on the bed and smiles in camera

Our upgrades for superior service

Book an upgrade and enjoy all the advantages of private or semi-private health insurance.

Insurance coverage

Patient Admissions will gladly assist you with all your administrative enquires

Insurance coverage
+41 44 387 24 20/21

Billing

For questions regarding insurance coverage, health insurance or accident insurance, please contact our insurance enquires team.

Cost coverage
+41 44 388 76 61