Procedure for your inpatient stay

For inpatient procedures, you will spend at least one night at one of our hospitals. Doctors and employees are always ready to assist you. If you have supplementary insurance, Hirslanden Privé for privately insured and Hirslanden Préférence for semi-privately insured patients offer additional benefits during and after your hospital stay.

Before your stay

After your doctor has contacted the hospital about your visit, you will receive additional information as well as the admission forms and the anaesthesia questionnaire if anaesthesia will be required. After you have completed the forms and returned them to the hospital, your registration process is complete.

The hospital will request cost coverage from your insurer. If we have not received this, we will ask you to pay a deposit before you are admitted to the hospital.  

Before the examination or treatment, the attending doctor will meet with you, normally in their office, to discuss the procedure and to explain the treatment or examination. One of our staff members will provide you with information about any physical or medical preparations in due time.

During your stay

Hospital admission

Please check in at the reception desk on the day you are admitted to the hospital. Our staff will be waiting for you and will provide all of the necessary information about your room (telephone, TV, radio, etc.), the common areas and your schedule for the day. You will then be accompanied to your room or the appropriate ward to get you ready. Your date of admission is planned to avoid waiting times.

Operation

Your doctor will normally provide you all of the most important details about your operation before your hospital stay. Questions about anaesthesia can be discussed on the day of admission or during your anaesthesia consultation.

A nurse will wheel you in your bed to the operating theatre. An anaesthesia nurse who will prepare you for the monitoring of your breathing, cardiac activity and circulation will be waiting for you there.  Together with the anaesthetist, they will both look after you during the operation.

If you will be receiving local anaesthesia for your procedure, you can bring your own music and listen to it on headphones during the operation. For some procedures, you can even watch the operation live on a screen. After operations performed under general anaesthesia, you will normally be taken directly to your room.

After procedures performed under general anaesthesiaor with certain types of local anaesthesia, you will initially be transferred to the monitoring unit. For more serious surgical procedures, you may be transferred to the intensive care unit for monitoring. The anaesthesiologist will decide together with the nurses when you will be transferred to your room. 

Discharge from the hospital

Your date of discharge will be decided in consultation with your attending doctor and the nursing staff. Prior to discharge, your doctor or nursing staff will give you instructions on any medications you need to take. If you have any questions concerning home care (Spitex), health resorts or technical aids, please ask a nurse. 

Patients are generally discharged before 10:00. 

After your stay

After being discharged following inpatient care, your family doctor will receive a discharge report on your medical condition. The medical follow-up is normally carried out by your family doctor or medical specialist. If your hospital stay is followed by rehabilitation, the appropriate Hirslanden hospital will handle the registration process.