Hirslanden International is a specialised team within the Hirslanden Group that focuses exclusively on our international patients. They are your first point of contact for all administrative questions before, during and after your procedure and will organise your stay in consultation with you and your doctor. The team has extensive specialist knowledge and is capable for providing qualified answers to even very complex patient enquiries.

More information you will find on our website in:
English, German, French, Russian or Arabic.

For international patients

Hirslanden International’s services are designed for:

  • Patients with international health insurance living abroad or in Switzerland
  • Patients living abroad who are seeking treatment at their own expense
  • Patients living abroad whose treatment costs will be covered by a company, organisation or embassy

Our Services

Hirslanden International offers the following services to support you in relation to your medical treatment:

  • Handling inquiries and clarifications for medical treatments
  • Compilation of medical files
  • Producing individual quotes for the costs
  • Issuing Medical Invitation Letters to help in obtaining a visa
  • Producing treatment plans in cooperation with the doctors, coordinating the appointments
  • Obtaining the credit notes to cover costs from international insurance companies
  • Clarification and organisation of stays at rehabilitation centres

Additional Services

Hirslanden International also provides assistance in a variety of other areas related to your stay:

  • Organising the medical transportation (journey to and from the hospital)
  • Organising the individual security services at the hospital
  • Assisting with the booking of hotels and apartments for relatives
  • Arranging for taxi and limousine services
  • Organising translator and interpreter services


Contact us!

Get in touch with us by filling out our contact form or call us +41 44 388 75 75.

Our business hours

We are here to assist you Monday to Friday, from 8.00 a.m. to 5.00 p.m. (CET). You will receive a response within two working days.

Hirslanden International Zurich
Boulevard Lilienthal 2
8152 Glattpark
Hirslanden International Geneva
Avenue de Beau-Séjour 6
1206 Geneva

Telephone support
Monday to Friday: 8-17 h (CET/CEST)