Leistungsdifferenzierung Archiv | Hirslanden Clinique des Grangettes

Medical services

Private Insurance

	Private insurance
Appointments	Priority access to the desired medical services. Priority when scheduling surgery dates and assigning requested room based on medical urgency and capacity.
Choice of doctor	Free choice of doctors from our network of doctors for inpatient stays.
Medical care	Surgery performed by attending medical specialist. Daily visits and continuous care provided by attending medical specialist. Visits with on-site nurse, several times daily during the acute phase if needed.
Nursing services	Nursing and care tailored to your personal needs. Care normally provided by registered nurses.
Daily routine	Consideration of appointment requests for examinations and therapy. Daily schedule planned in consideration of the patient’s requests.
Visiting hours	Adult ward: 9 am to 9 pm Maternity ward: 2 pm to 8 pm (individual hours for siblings) Pediatrics ward: 11 am to 7 pm (individual hours for siblings)
Therapy	Therapy based on medical needs as well as additional weekend therapy sessions by request.
Discharge	Discharge consultation directly with the attending specialist. Time of departure before 4 pm.
Rehabilitation	Coordinated organisation based on doctor’s instructions, taking the patient’s individual requests (e.g. selection of rehab clinic) into consideration. Handling of cost coverage arrangements with health insurer

Semi-private Insurance

	Semi-private Insurance
Appointments	Fast access to desired medical services. Depending on medical urgency and capacity, patients’ requests will be accommodated when scheduling surgery dates and assigning beds.
Choice of doctor	Free choice of doctors from our network of doctors for inpatient stays.
Medical care	Surgery performed by attending medical specialist. Visits and care by attending medical specialist. Visits by on-site nurse based on current capacity.
Nursing services	Individual nursing and care. Care normally provided by registered nurses.
Daily routine	Consideration of appointment requests for examinations and therapy. Daily schedule fixed, taking patient’s requests into consideration when possible.
Visiting hours	Adult ward: 9 am to 9 pm Maternity ward: 2 pm to 8 pm (individual hours for siblings) Pediatrics ward: 11 am to 7 pm (individual hours for siblings)
Therapy	Therapy based on medical needs.
Discharge	Discharge consultation with attending specialist personally. Time of departure before 4 pm.
Rehabilitation	Organisation based on doctor’s instructions, taking the individual patient requests (e.g. selection of rehab clinic) when possible Handling of cost coverage arrangements with health insurer

Basic Insurance

	Basic insurance
Appointments	Appointments based on capacity and medical urgency.
Choice of doctor	No free choice of doctor for inpatient stays.
Medical care	Surgery by assistant doctors under the supervision of specialist or by attending specialist. Visits and care by assistant doctor under the supervision of the specialist based on medical necessity or by the attending doctor
Nursing services	Nursing care in compliance with applicable nursing standards. Care provided by registered nurses and nurses in training.
Daily routine	Daily schedule fixed.
Visiting hours	2 pm to 9 pm
Therapy	Therapy based on medical needs.
Discharge	Discharge consultation with attending specialist or assistant doctor under supervision of specialist if needed. Time of departure before 10 am.
Rehabilitation	Organisation based on doctor’s instructions and based on capacity. Handling of cost coverage arrangements with health insurer.

Non-medical services

Private insurance

	Private insurance
Hotel-style services	Single room Laundry service; pick-up and delivery subject to charge Free choice of daily newspapers offered by the hospital One family member may stay overnight for a fee, if there is sufficient space Charging device for smartphones
Catering	Free beverages (excluding soft drinks and wine) Main meals, free choice from the standard menu and à la carte menu Individually prepared meals upon request Discounts on meals at the restaurant
Guest Relations	Visits from our Guest Relations Upon request we will organise appointments for the hairdressing salon, manicures, pedicures, nutritional advice and massages at the hospital, as well as book hotel rooms for your partner or family members Postal service Hirslanden Privé membership (only for residents of Switzerland) and other benefits of the Hirslanden Privé patient program
Hirslandenbaby - Room	Single room Parents room, subject to availability (overnight accommodation including breakfast for the father) Family room, subject to availability (overnight accommodation including breakfast for the father and one sibling) Flexible visiting hours
Hirslandenbaby - Gifts	Hirslanden baby bag Dinner for two (including beverages) Professional baby photography One-year trial subscription to the WirEltern baby magazine

Semi-private insurance

	Semi-private insurance
Hotel-style services	Double room Laundry service; pick-up and delivery subject to charge One daily newspaper each day One family member may stay overnight in the patient’s room for a fee, if the patient is in a single room and there is sufficient space
Catering	Free beverages (Coffee, tea and soda water) Standard menu for main meals, reduced prices for dishes from the à la carte menu
Guest Relations	Visits from our Guest Relations staff Upon request we will organise appointments for the hairdressing salon, manicures, pedicures, nutritional advice and massages at the hospital Benefits of the Hirslanden Préférence patient program
Hirslandenbaby - Room	Twin room (private room only available with an upgrade, availability not guaranteed) Parents room (overnight accommodation including breakfast for the father) only possible with an upgrade, availability not guaranteed Family room (overnight accommodation including breakfast for the father and one sibling) only possible with an upgrade, availability not guaranteed Clinic-specific
Hirslandenbaby - Gifts	Hirslanden baby bag Dinner for two (excluding beverages) Professional baby photography Six-month trial subscription to the WirEltern baby magazine

Basic insurance

	Basic insurance
Hotel-style services	Multi-bed room Daily newspaper can be purchased on request
Catering	Free tea and coffee with main meals Standard menu
Hirslandenbaby - Room	Multi-bed room (private room only available with an upgrade, availability not guaranteed) Parents room (overnight accommodation including breakfast for the father) only possible with an upgrade, availability not guaranteed Family room (overnight accommodation including breakfast for the father and one sibling) only possible with an upgrade, availability not guaranteed Clinic-specific
Hirslandenbaby - Gifts	Professional baby photography

Overview

Medical services

	Private insurance	Semi-private insurance	Basic insurance
Appointments	Priority access to the desired medical services. Priority when scheduling surgery dates and assigning requested room based on medical urgency and capacity.	Fast access to desired medical services. Depending on medical urgency and capacity, patients’ requests will be accommodated when scheduling surgery dates and assigning beds.	Appointments based on capacity and medical urgency.
Choice of doctor	Free choice of doctors from our network of doctors for inpatient stays.	Free choice of doctors from our network of doctors for inpatient stays.	No free choice of doctor for inpatient stays.
Medical care	Surgery performed by attending medical specialist. Daily visits and continuous care provided by attending medical specialist. Visits with on-site nurse, several times daily during the acute phase if needed.	Surgery performed by attending medical specialist. Visits and care by attending medical specialist. Visits by on-site nurse based on current capacity.	Surgery by assistant doctors under the supervision of specialist or by attending specialist. Visits and care by assistant doctor under the supervision of the specialist based on medical necessity or by the attending doctor.
Nursing services	Nursing and care tailored to your personal needs. Care normally provided by registered nurses.	Individual nursing and care. Care normally provided by registered nurses.	Nursing care in compliance with applicable nursing standards. Care provided by registered nurses and nurses in training.
Daily routine	Consideration of appointment requests for examinations and therapy. Daily schedule planned in consideration of the patient’s requests	Consideration of appointment requests for examinations and therapy. Daily schedule fixed, taking patient’s requests into consideration when possible.	Daily schedule fixed.
Visiting hours	Adult ward: 9 am to 9 pm Maternity ward: 2 pm to 8 pm (individual hours for siblings) Pediatrics ward: 11 am to 7 pm (individual hours for siblings)	Adult ward: 9 am to 9 pm Maternity ward: 2 pm to 8 pm (individual hours for siblings) Pediatrics ward: 11 am to 7 pm (individual hours for siblings)	2 pm to 7 pm
Therapy	Therapy based on medical needs as well as additional weekend therapy sessions by request.	Therapy based on medical needs.	Therapy based on medical needs.
Discharge	Discharge consultation directly with the attending specialist. Time of departure before 4 pm.	Discharge consultation with attending specialist personally. Time of departure before 4 pm.	Discharge consultation with attending specialist or assistant doctor under supervision of specialist if needed. Time of departure before 10 am.
Rehabilitation	Coordinated organisation based on doctor’s instructions, taking the patient’s individual requests (e.g. selection of rehab clinic) into consideration. Handling of cost coverage arrangements with health insurer.	Organisation based on doctor’s instructions, taking the individual patient requests (e.g. selection of rehab clinic) when possible Handling of cost coverage arrangements with health insurer	Organisation based on doctor’s instructions and based on capacity. Handling of cost coverage arrangements with health insurer

Hotel-style services

	Private insurance	Semi-private insurance	Basic insurance
Laundry service	Yes, with a pick-up and delivery service that is subject to charge	Yes, with a pick-up and delivery service that is subject to charge	No
Daily newspaper	Free choice of newspapers offered by the hospital	One daily newspaper each days	Subject to charge
Overnight accommodation for one family member in the patient room, if there is sufficient space	Yes, subject to charge	Yes, subject to charge and only if patient is in a single room	No
Charging device for smartphones	Yes	No	No

Catering

	Private insurance	Semi-private insurance	Basic insurance
Water	Free of charge	Free of charge	Free of charge
Coffee, tea	Free of charge	Free of charge	Subject to charge, except during meal times
Soft drinks	Subject to charge	Subject to charge	Subject to charge
Fruit juice	Free of charge	Free of charge	Subject to charge
Wine	Subject to charge	Subject to charge	Subject to charge
Main meals	Free choice from both menus	Standart menu, reduced price à la carte menu	Standart menu
Individually prepared meals upon request	Yes, at no extra cost	With an additional cost, except if related to cultural or religious dietary requirements	Subject to charge and only available if related to cultural or religious dietary requirements
Dining in our restaurant	Reduces prices	No discount	No discount

Guest Relations

	Private insurance	Semi-private insurance	Basic insurance
Visits from our Guest Relations staff	Yes	Yes	No
Services	Upon request we will organise appointments for the hairdressing salon, manicures, pedicures, nutritional advice and massages at the hospital, as well as book hotel rooms for your partner or family members	Upon request we will organise appointments for the hairdressing salon, manicures, pedicures, nutritional advice and massages at the hospital	No
Postal service	Yes	No	No
Privé membership	Hirslanden Privé membership (only for residents of Switzerland) and other benefits of the Hirslanden Privé patient program	Benefits of the Hirslanden Préférence patient program	No

Hirslandenbaby - Room

	Private insurance	Semi-private insurance	Basic insurance
Room for single occupancy	Yes	Only with upgrade, availability not guaranteed	Only with upgrade, availability not guaranteed
Parents room (overnight accommodation including breakfast for the father)	Yes	Only with upgrade, availability not guaranteed	Only with upgrade, availability not guaranteed
Family room (overnight accommodation including breakfast for the father and one sibling)	Yes	Only with upgrade, availability not guaranteed	Only with upgrade, availability not guaranteed
Postnatal ward visiting hours	Flexible visiting hours	Clinic-specific	Clinic-specific

Hirslandenbaby - Gifts

	Private insurance	Semi-private insurance	Basic insurance
Hirslanden baby bag	Yes	Yes	No
Dinner for two	Yes, including beverages	Yes, excluding alcoholic beverages	No
Professional baby photography	Yes	Yes	Yes
One-year trial subscription to the WirEltern baby magazine	Yes	No	No
Six-month trial subscription to the WirEltern baby magazine	No	Yes	No