You will soon be admitted to Clinique des Grangettes and you have questions about your stay. The information on this page is intended exclusively for patients prior to their admission.

Your hospitalization can be managed either on an outpatient or inpatient basis, depending on your doctor's decision.

Before your admission, you will be seen at the Clinic for a consultation with your anesthesiologist. This consultation can also be conducted remotely, depending on your preference.

Documents to Present Upon Admission

  • A form of identification (passport, national ID card, family register, or residence permit for foreign nationals residing in Switzerland)
  • Proof of insurance issued by your health insurance provider or your insurance card. If you are not insured through a provider recognized by our facility, the amount indicated for the financial deposit
  • The reservation confirmation letter we sent you

Medical Records

  • Your medical records, particularly those that may facilitate your treatment and potentially help avoid unnecessary tests (X-rays, lists of medications you take regularly, etc.)
  • Your treatment plan and the medications you are currently taking in their original packaging

Personal Belongings and Valuables

Clinique des Grangettes provides you with a toiletries kit (bathrobe, nightgowns, towels, and slippers), but to make your stay more comfortable, you may bring your own toiletries and, if desired, your own personal belongings.

A safe is available in every room for your documents and valuables. It is also possible to deposit certain valuables in the safe at the front desk, in exchange for a receipt; these items are then insured. In general, avoid carrying large sums of money or valuable jewelry. The Clinic assumes no liability in the event of theft of your personal belongings left unattended.

Visitors

Whenever possible, we provide a guest bed for a family member or friend.

Requests for a guest bed must be made through our reservations department, which will provide you with information on current rates. You can reach them at +41 22 555 52 20 from 9:00 a.m. to 5:30 p.m.

Check-out Time

On the day of your departure, please check out by the following times, depending on your insurance plan:

  • Standard Insurance: 9:00 a.m.
  • Semi-Private Insurance: 11:00 a.m.
  • Private Insurance: 1:00 p.m.

Stay in a stationary

 

Stay in a stationary

The term inpatient means that you are hospitalized and spend at least one night at the Clinic.

Before your arrival

Our reservation service will send you various documents in advance that you will fill out and return to us to facilitate your admission and your stay. The data communicated are treated confidentially and allow us a personalized support.

In the days preceding your procedure, you will be invited to a preoperative visit allowing a first individual contact with your anaesthetist.

During your stay

Upon arrival at the Clinic, you will be received by a colleague from the admissions department who will ensure that all relevant data about you is up to date. 

Once the formalities are completed, you will be accompanied to your room. A nurse will take care of you and answer all your questions.

The different stages of your intervention will take place as follows:

  • Pre-anesthetic visit
  • Preparation and disinfection
  • Transfer to the operating room
  • Installation in anesthesia airlock
  • Anaesthesia
  • Transfer and installation in the operating room
  • Intervention
  • Transfer and monitoring in the recovery room
  • Possible transition to the postoperative care unit
  • Return to room

The nursing staff will be at your side and accompany you in every step of your hospitalization. Do not hesitate to send them any questions.

Advice and recommendations

We recommend that you bring:

  • Toiletries
  • Pyjamas or comfortable outfits
  • Comfortable, closed slippers and/or shoes for physiotherapy (e.g. basketball)
  • Personal treatments in their original boxes. For safety, we do not use pill dispensers.

Outpatient stay

 

Outpatient stay

The term outpatient refers to medical consultations, diagnostic examinations, emergency room visits and surgeries that allow you to return home the same day.

Before your arrival

Our reservation service will send you various documents in advance that you will fill out and return to us to facilitate your admission and your stay. The data communicated are treated confidentially and allow us a personalized support.

During your stay

If you are coming in for a same-day surgery procedure—admitted in the morning and discharged the same day—you will be escorted to your room in the outpatient surgery unit upon arrival at the clinic. The nursing staff will be attentive to your needs and will explain the procedure to you.

 

Your outing

 

Your outing

Before you leave

Our team will assist you to ensure that your discharge goes as smoothly as possible. When you are ready to leave, it is important that you notify the nursing staff of your departure. The decision regarding whether you will return home or be transferred to another facility will be made in consultation with your doctor.

Your return home


Once the surgeon or anesthesiologist has confirmed that you are ready to be discharged, you may return home. When you are ready to leave the clinic, please let the front desk know.

We recommend that you arrange for someone to accompany you and that you do not drive. Upon request, the front desk can schedule and/or reserve a taxi for your discharge.

A transportation service can be arranged by the clinic at your request and with your doctor’s approval.

On your first night, we recommend that you do not stay alone or that you be able to contact someone in case of an emergency.

Get plenty of rest and be sure to follow the care and treatment instructions prescribed following your procedure. If you have any questions or needs, you can call the nursing staff, even during the night.

Hospital costs

The invoice is sent directly to your insurer, whether for outpatient or inpatient hospitalization. You can, if you wish, request a copy of the invoices that concern you.

> More information 

Personal expenses

Our team will assist you to ensure that your discharge goes smoothly. When you are ready to leave, please inform the nursing team. Your return home or transfer to another facility will be decided in consultation with your doctor. Please inform your nurse, who will be able to give you any last-minute recommendations and any medication, prescriptions, or X-rays to be handed over before your departure.

Medical fees

They are billed directly to you by the doctor and the anaesthetist.

> More information

Payment methods

You have the possibility to pay the various expenses related to your stay with the payment methods below: 

  • Cash
  • Bank cards (Maestro, Postcard, EC-direct, Visa, Eurocard - Mastercard, American Express)
  • Transfers
Service des réservations
Clinique des Grangettes
Chemin des Grangettes 7
1224 Chêne-Bougeries
Service des anesthésistes
Clinique des Grangettes
Chemin des Grangettes 7
1224 Chêne-Bougeries