Hirslanden Préférence Logo

If you have semi-private health insurance, you can look forward to enjoying a range of additional services during your inpatient stay at Clinique des Grangettes. A detailed overview of our services can be found in the table below.

Overview of our benefits for semi-privately insured persons

Before entry

Choice of doctor

  • Free choice of doctor from the Hirslanden network of doctors for the inpatient stay

Appointments

  • Participation in the choice of appointments and fast access to medical care (taking into account medical urgency, capacities)

Upgrade

  • Possibility of self-payer upgrade to a higher insurance class

Entry

Admission

  • Your luggage will be brought to the room

Guest Relation

  • We take into account your personal special wishes and habits during your stay with us
  • Personal escort to the room or operating theatre

Emergency entry

  • In the event of an emergency admission, you will be admitted to a semi-private room for further treatment and only transferred to another hospital if there are medical or other important reasons.

Stay

Visiting hours

  • Visiting hours from 9 a.m. to 9 p.m.

Business Service

  • Mail service - priority distribution of incoming and outgoing mail and gifts
  • Business Service: Printing of mails and documents

For your relatives and guests

  • Overnight stay of a relative in your room possible with upgrade or surcharge

Gastronomy in the room

  • Free coffee at any time
  • Balanced breakfast / additional wishes like egg dishes and à la carte dishes possible with extra charge
  • 3-course lunch menu of your choice, additional wishes possible with surcharge
  • 3-course dinner menu of your choice, additional wishes possible with surcharge
  • "À la carte" menu with (reduced) additional costs can be ordered in the room
  • Seasonal range of fruits available on request
  • Selection of regional and international wines, sparkling wines, beer, spirits on payment

Guest Relation

  • Complaint management during the stay via Guest Relations or member of the management team

Hospitality

  • Professionally trained hospitality staff
  • Textile napkins in the room
  • Daily cleaning of the room and change of bed linen if requested
  • Daily change of towels, unless you want to use them more than once
  • Cleaning service for your private laundry, with charge
  • Complimentary bathrobe, available on request
  • Complimentary slippers, available on request
  • Free selection of special pillows

Restaurant and cafeteria

  • Restaurant use with reduced prices on "à la carte" dishes

Services

  • Appointment coordination for hairdresser, manicure, pedicure and massages in the clinic
  • Support for booking hotel rooms for partners or relatives
  • Daily care for the cut flowers
  • Free tablets available for rent on a limited basis
  • Chargers for smartphones and tablet to rent

Daily routine

  • Preset meal times

Newspaper offer

  • Free daily newspaper

Treatment

For your relatives and guests

  • The clinic arranges for the relatives to be contacted by telephone after the operation

Medical engineering

  • Use of the newest technology and innovative treatment methods for your procedure

Nursing services

  • If trainees are assigned to the care teams, you will be informed accordingly.
  • Higher share of nursing services
  • You will be cared for by the same nursing staff during your stay

Appointment planning

  • Consideration of personal appointment requests for examinations and therapies

Therapy offers

  • Additional therapeutic treatment beyond what is medically necessary
  • Choice of equipment according to medical recommendations, availability of the latest innovative technologies.

Infrastructure

Your room

  • Double room
  • High-quality furnishings with sufficient storage space as well as visitor's table and chairs
  • Bathroom for 2 persons with shower, mirrored cabinet and storage facilities
  • Safe in the room and use of the clinic safe for personal valuables on request
  • Hair dryer in the bathroom
  • Coffee maker in the room for a fee

Entertainment

  • Flat screen TV
  • Free digital TV service with a wide range of channels and international stations
  • Free Wi-Fi

Hirslanden Baby

Gift

  • Free first baby photo, discounted baby shoot
  • Hirslanden Baby Bag as a gift
  • Hirslanden baby toilet bag as a gift
  • Free baby products 

Visiting hours

  • Visiting hours from 9 am to 9 pm

For your relatives and guests

  • Dinner offered for 2 people

Your room

  • Single room for relaxed mother-child moments
  • Overnight stay in a family room with partner and children possible for a surcharge or upgrade

Nursing offers

  • Free "Thalasso baby bath" service during your stay
  • Pelvic floor posture course offered during your stay

Exit

Medical care

  • Personal leaving consultation with the attending specialist doctor

Gift

  • You will receive a leaving gift
  • Partner offers

Nursing services

  • If necessary and desired, we organise post-inpatient medical services for you, such as rehabilitation therapy, nursing homes or Spitex.
  • Accompaniment to your vehicle if desired

After the exit

Healthline

  • Healthline membership possible for CHF 35.00 per year with the following benefits  via the exclusive Privé Service Line: Arrangement and organisation of doctor's appointments, support in obtaining a second medical opinion, general health advice, arrangement of doctor's appointments for the patient's sick or injured child, arrangement of professional emergency nannies for the healthy child, arrangement of Spitex, organisation of special aids, such as walking aids and wheelchairs. e.g. walking aids and wheelchairs, arrangement of shopping services of all kinds, delivery of medication, arrangement of driving services of all kinds, arrangement of flat and house care, as well as gardening, arrangement of pet care, rapatriation