The Hirslanden Private Hospital Group is committed to systematic quality management and has been collecting extensive quality data for over ten years. The comprehensive quality report, which has been published annually since 2010, underlines the Group's commitment to continuously improving the quality of medical services and patient safety, as well as its desire for transparency in this area.
In order to meet our own high standards in the long term, the Clinique des Grangettes cultivates a comprehensive and systematic quality management.
We achieve our quality objectives through the following measures
- ISO 9001:2015 certification of all processes and procedures
- Quantification of various quality activities: Press Ganey, ANQ, QABE, Swiss Noso, satisfaction of patients, referring physicians and staff, etc.
- Various internal reporting systems such as CIRS (internal critical incident reporting system) and suggestion system
- Professional complaints management
- A comprehensive annual quality report in accordance with the guidelines of H+ Swiss Hospitals
We publish our quality indicators evaluated by the ANQ and the FOPH. These figures are presented in the form of infographics, allowing you to form an opinion on operations, infections and accidents in hospitals.
Why is there no more recent infographic?
These are the most recent figures made available by the two organisations mentioned above. The figures will be updated as soon as new ones are published.
Preventing healthcare-associated infections is essential for the safety and health of all. That is why high standards of hygiene are part of our strategic vision of quality.
Hospital hygiene includes setting standards for the monitoring of hospital-acquired infections. This is why we have been using national and international monitoring tools such as Swissnoso and KISS for many years and why we are involved in awareness campaigns.
Hand hygiene campaign
Proper hand washing can prevent a large number of infections.
By improving hand hygiene, 17,000 infections were avoided and 60 million francs saved (no prolongation of hospital stays), over 1 year in Switzerland (initiative launched by Swissnoso with inpatient departments of 116 hospitals).
How do we limit these infections?
Annual awareness campaign
- Reminders to health care staff of the importance of disinfection and hand washing
- Regular audits throughout the year
Every year in Switzerland, 1,000 to 5,000 people are hospitalised with influenza. Healthcare workers in hospitals are likely to transmit the disease to more fragile patients (elderly people, infants, people suffering from chronic diseases and pregnant women) for whom influenza is not benign.
What is the value of vaccination?
According to the FOPH, vaccination is the most effective way to avoid contracting influenza. It reduces this risk by 70% to 90% in adults and protects not only the person vaccinated, but also his or her environment.
We provide visitors with masks and disinfectant in common areas to avoid any transmission.