As a private hospital group, our main aim is top generate value for our patients. Our patients are always at the heart of everything we do. We conduct comprehensive quality assessments to determine just how well we are prioritising our patients’ needs. We have been publishing the results of these assessments for many years and last year our report was published exclusively online.
Our quality reporting for the 2017/18 financial year will focus on our patients and all the people who are responsible for making quality tangible at Hirslanden, particularly in the field of oncology. Discover what quality means to our doctors, nurses and patients in our series of portraits and videos, and learn how quality can be measured in a specialist discipline such as oncology.
You can also find out how our patients rate our medical care. A year ago Hirslanden started to conduct comprehensive patient surveys featuring 80 questions that are designed to gain insights into the many important aspects that affect patients during their stay in hospital.