Whether you are awoken with acute abdominal pain in the middle of the night or you are searching for the right doctor for specialist surgery: Careline365, which is an initiative of Medbase and Hirslanden, provides you with around-the-clock help and support for any health-related questions, quickly and easily.

Thanks to the cooperation between Medbase and Hirslanden, initially in  the Bern region, you receive easy and direct access to a wide range of medical services that covers virtually every specialty from outpatient diagnostics to inpatient acute medical care. Plans are in the pipeline to expand the offer throughout Switzerland. 

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Contact 24/7

 0848 222 888

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In the event of a serious risk to life, call 144 immediately!

Careline365 …


… is your central point of contact for medical questions.


… provides you with advice on the range of services offered by Medbase and Hirslanden hospitals, centres and institutes.

Choice of doctor

... helps you to select the right doctor.


… schedules appointments.

For everyone

… is there for patients from all insurance classes and offers support within the framework of your insurance policy.


… is available to you free of charge.