Your Hirslanden Privé membership

As a member of Hirslanden Privé, the Hirslanden Privé Service Line is available to you for individual health-related support before and after your stay at Hirslanden:

• Organisation and arrangement of doctors’ appointments
• Support in obtaining a second medical opinion
• Personal health consultation
• Coordination of health resort and rehabilitation accommodation

To ensure that you can concentrate fully on your recovery before, during and after your hospital stay, the Hirslanden Privé Service Line offers you a range of services to ease your daily life – even outside the hospital:

• Personal help and nursing in your own home
• Provision of special aids (e.g. walking aids, wheelchairs)
• Shopping and supply service
• Delivery of medication
• Transport services of all kinds – including chauffeur service on request
• Support with apartment/house maintenance
• Gardening assistance
• Laundry service at your home

Kids care is an exclusive offer for Hirslanden Privé patients with children aged between three months and 16 years – designed specifically for working parents and/or single parents.

If your child falls into an acute illness or has an accident, the Hirslanden Privé Service Line will quickly and reliably arrange a doctor’s appointment and arrange a qualified caregiver for you within four hours. They will lovingly look after your child at home, provide nursing, play, meals and everything else needed to help them recover quickly – in close consultation with you.

Our service is also available to assist you with the care of healthy children: Whether it’s for short-term relief, during doctor’s appointments, hospital stays, on holiday or a well-deserved break – we organise experienced and trustworthy babysitters for you.

No, Hirslanden Privé membership is an exclusive membership for privately insured patients who have had an inpatient stay at a Hirslanden hospital.

However, you have the option of purchasing a Hirslanden Healthline membership for CHF 35 per year. Find out more.

When you register, you will receive a consent form along with your admission documents, which you can use to apply for membership. Your personal Hirslanden Privé membership card will be sent to you by post after being discharged.

If you have given us your consent to participate in Hirslanden Privé membership but have not received a membership card by post, please register by email at prive@hirslanden.ch or by phone on +41 842 444 222. We will check the process and send you a new card if necessary.

If you would like to apply for membership at a later date, please send an email to prive@hirslanden.ch or call us on +41 842 444 222. After verification, we will send you your personal membership card by post.

If you have lost your membership card or can no longer find it, you can request a new card by emailing prive@hirslanden.ch  or calling +41 842 444 222.

If you would like to cancel your membership, you can notify us either by phone on +41 842 444 222 or by email at prive@hirslanden.ch.