Services for patients with semi-private insurance

If you have semi-private health insurance, you can look forward to enjoying Hirslanden Préférence and a range of additional services during your inpatient stay at Hirslanden Klinik Im Park. The services are tailored to accommodate patients’ individual requests and needs. For semi-privately insured patients, the motto for medical and nursing care is “We’re here for you, personally.” A detailed overview of our services can be found in the table below.

Medical services

Semi-private Insurance

Appointments

  • Fast access to desired medical services.
  • Depending on medical urgency and capacity, patients’ requests will be accommodated when scheduling surgery dates and assigning beds. 

Choice of doctor

  • Free choice of doctors from our network of doctors for inpatient stays.

Medical care

  • Surgery performed by attending medical specialist.
  • Visits and care by attending medical specialist. Visits by on-site nurse based on current capacity.

Nursing services

  • Individual nursing and care.
  • Care normally provided by registered nurses.

Daily routine

  • Consideration of appointment requests for examinations and therapy.
  • Daily schedule fixed, taking patient’s requests into consideration when possible.

Visiting hours

  • From 9 am to 9 pm and by arrangement with the nursing staff.

Therapy

  • Therapy based on medical needs.

Discharge

  • Discharge consultation with attending specialist personally.
  • Discharge before 10 am.

Rehabilitation

  • Organisation based on doctor’s instructions, taking the individual patient requests (e.g. selection of rehab clinic) when possible
  • Handling of cost coverage arrangements with health insurer
Non-medical services

Semi-private insurance

Hotel-style services

  • Twin room
  • One daily newspaper each day
  • One family member may stay overnight in the patient’s room for a fee, if the patient is in a single room and there is sufficient space
  • Laundry service; pick-up and delivery subject to charge

Catering

  • Free beverages (Coffee, tea and soda water)
  • Standard menu for main meals, reduced prices for dishes from the à la carte menu

Hirslandenbaby - Room

  • Twin room (private room only available with an upgrade)
  • Parents room (overnight accommodation including breakfast for the father) only possible with an upgrade, availability not guaranteed
  • Family room (overnight accommodation including breakfast for the father and one sibling) only possible with an upgrade, availability not guaranteed
  • Limited visiting hours

Hirslandenbaby - Gifts

  • Hirslanden baby bag
  • Dinner for two (excluding alcoholic beverages)
  • Professional baby photography
  • Three-month trial subscription to the WirEltern baby magazine

Patient administration
T +41 44 209 21 60