Information forinternational patients

Hirslanden International is a specialised team within the Hirslanden Private Hospital Group that focuses exclusively on our international patients. They are your first point of contact for all administrative questions before, during and after your procedure and will organise your stay in consultation with you and your doctor. The team has extensive specialist knowledge and is capable for providing qualified answers to even very complex patient enquiries.

Our services

The services offered by Hirslanden International include

  • Handling enquiries and clarifications regarding medical treatments
  • Producing individual quotes for costs
  • Producing treatment plans in cooperation with the doctors, and coordinating appointments
  • Issuing Medical Invitation Letters to help in obtaining visas
  • Organising medical transportation (journey to and from the hospital)
  • Organising the individual safety services at the hospital
  • Obtaining credit notes to cover costs from international insurance companies
  • Sending out medical reports
  • Assisting with the booking of hotels and apartments for relatives
  • Arranging for taxi and limousine services
  • Organising translator and interpreter services 

The Hirslanden International team 
We are available for your inquiries from Monday to Friday between 8.00 a.m. and 5.00 p.m (CET). The easiest way to get in touch with us is by filling out our contact form.

We look forward to hearing from you.