If you have private health insurance, you can look forward to enjoying all the benefits of Hirslanden Privé during your inpatient stay at our clinics. Hirslanden Privé combines the very best care with an exclusive atmosphere and excellent services. A detailed overview of our services can be found in the table below.
Your Hirslanden Privé services at a glance
Individual Care
For your health: the nursing staff
In addition to your attending physician, you will also be assigned a qualified nurse who coordinates all the necessary care, monitors the entire treatment and recovery process and is your contact person for medical questions.
For special requests: your Guest Relations Representatives
In addition to the nursing staff, you will also have a Hirslanden Guest Relations Representative at your disposal, available during office hours to personally address all non-medical matters. They will visit you during your stay and ensure that your individual needs are met, whether it’s organising your favourite magazine, a chauffeur service, a new haircut, or a relaxing massage. Outside office hours, the Hirslanden Healthline remains available for any requests you may have.
Here are some examples of services that we can organise for you:
- Babysitting service
- Hairdresser, pedicure, manicure
- Nutritional and stress management advice
- Travel planning
- Business services: translation, assistance etc.
- Butler and bodyguard service
- Chauffeur service
- Organisation of follow-on medical treatment
Culinary delights
Our catering services invite Hirslanden Privé patients on a culinary journey to a world of gastronomic pleasures. Our cuisine is distinguished by its lightness, freshness and quality. With creativity, we combine aromatic herbs and flavours with firstclass poultry and meat, vegetables rich in vitamins as well as fish caught in Swiss and international waters. These exquisite culinary delights are the best start for your quick and successful recovery. Welcome to our gourmet circle!
«Eating well is not a luxury. It is, and always will be, the foundation of a healthy life.» Eckart Witzigmann
Access and choice of doctors
As a Hirslanden Privé patient, you are supported and individually monitored by the affiliate doctor of your choice. Thanks to your supplementary insurance, you benefit from simple and express access to all medical services. You are cared for by affiliated doctors distinguished by their long-standing practical experience, their interdisciplinary network within and outside the clinic and their excellent qualifications. Our close relationship with these doctors allows us to offer you a wide range of medical services, combined with invaluable medical expertise.
Are you already a Hirslanden Privé member? If so, the Hirslanden Privé Service Line is available to you around the clock. You have 24/7 access to expert advice on all health matters. We are also happy to coordinate medical appointments for you.
Hirslanden Privé for mother and baby
Are you expecting a baby? During this special time, we will fulfil your every wish with Hirslanden Privé. We will spoil you and your baby with a wide array of Hirslanden Privé offers related to the birth, as you should want for nothing during this unforgettable time. Take advantage of the many additional benefits of holding a Hirslanden Privé card when you arrive home.
Your exclusive Hirslanden Privé patient service
Amavita Starcard
Thanks to the cooperation with Amavita, Hirslanden Privé patients benefit from attractive benefits at all Amavita pharmacies.
Apply for your free Amavita Starcard directly at your nearest Amavita pharmacy.
- Exclusively for you: A CHF 50 voucher redeemable at all Amavita pharmacies
- Star-collecting made easy: Collect stars with your Starcard with every purchase, prescription or special promotion
- Get rewarded: For every 500 stars you collect, you’ll receive a CHF 5 voucher
- Your welcome gift: 500 star bonus worth CHF 5
- Prescription bonus: 200 stars for prescription medication from CHF 10
- Birthday gift: 10% discount on a purchase of your choice
- Luxury care included: 10% discount on selected luxury cosmetics brands – including Clarins, Lancôme, Estée Lauder, Biotherm, Guerlain, Cellcosmet, La Mer, La Prairie and Valmont
- Starcard corner: Additional stars for the monthly product offer
The Amavita Starcard is free of charge and comes with no obligations.
Do you have any questions about the Starcard? Answers to frequently asked questions can be found in the FAQ.
Coop
When you return home, don’t worry about the food shopping – let Coop do it for you! As a Hirslanden Privé patient, we offer you a voucher worth CHF 50.– at Coop.
Order your household shopping from the comfort of your hospital bed. It will then be delivered to your home at the time of your choice: www.coop.ch Of course, you can also use the voucher at a later date.
- CHF 50.- shopping voucher from Coop
- Do your household shopping without carrying bags – with home delivery
- Choose from more than 18 000 products at in-store prices
- Average delivery costs of CHF 7.- (based on amount and frequency of purchases)
Feuerstein
We pamper you with selected care products from the Swiss brand Feuerstein.
As a Hirslanden Privé patient, you will receive high-quality products from Feuerstein Essentials for your stay. The care line from the Bernese Oberland combines natural ingredients with the soothing power of the Alps and stands for quality, sustainability and a modern Swiss understanding of care.
The following Feuerstein products await you:
Shower & Bath
Bodylotion
Shampoo
Handlotion
Hyaloronic Elixir Roll-On Serum
Hand & Body Wash
Experience Swiss natural care in its purest form - for your personal well-being during your stay at Hirslanden.
VALSER SERVICE
To wish all Hirslanden Privé clients a speedy recovery, VALSER SERVICE offers thema a crate of the purest Valser mineral water and a free pack of Valser Still Sportscap 6 à 0.75 l from the protected Vals source in the canton of Graubünden at the price of one for two separate orders.
During your stay at the clinic as a Hirslanden Privé patient, you will be able to discover the VALSER SERVICE home delivery service, free of charge and without obligation. Order 20 bottles of VALSER Prickelnd (sparkling), Still or Still Calcium + Magnesium in 1.5-litre plastic bottles or 1-litre glass bottles for delivery direct to your door.
VALSER mineral water - from a reliable source: filtered through 220 million year-old rock that gushes out in the Vals valley – enriched with precious minerals and trace elements, boasting an unrivalled, balanced taste.
