If you have private health insurance, you can look forward to enjoying all the benefits of Hirslanden Privé during your inpatient stay at our clinics. Hirslanden Privé combines the very best care with an exclusive atmosphere and excellent services. A detailed overview of our services can be found in the table below.

Your Hirslanden Privé services at a glance

Individual Care

For your health: the nursing staff

In addition to your attending physician, you will also be assigned a qualified nurse who coordinates all the necessary care, monitors the entire treatment and recovery process and is your contact person for medical questions.

For special requests: your Guest Relations Representatives

In addition to the nursing staff, you will also have a Hirslanden Guest Relations Representative at your disposal. They will visit you during your stay and take care of all non-medical matters. We are happy to cater to your individual needs during and even after your stay by organising additional services. Would you like your favourite magazine, a chauffeur, a haircut or a massage? Your Guest Relations representative is there for you, so don’t hesitate to ask!

Here are some examples of services that we can organise for you:

  • Babysitting service
  • Hairdresser, pedicure, manicure
  • Nutritional and stress management advice
  • Travel planning
  • Business services: translation, assistance etc.
  • Butler and bodyguard service
  • Chauffeur service
  • Organisation of follow-on medical treatment

Culinary delights

Our catering services invite Hirslanden Privé patients on a culinary journey to a world of gastronomic pleasures. Our cuisine is distinguished by its lightness, freshness and quality. With creativity, we combine aromatic herbs and flavours with firstclass poultry and meat, vegetables rich in vitamins as well as fish caught in Swiss and international waters. These exquisite culinary delights are the best start for your quick and successful recovery. Welcome to our gourmet circle!

«Eating well is not a luxury. It is, and always will be, the foundation of a healthy life.» Eckart Witzigmann

Access and choice of doctors

As a Hirslanden Privé patient, you are supported and individually monitored by the affiliate doctor of your choice. Thanks to your supplementary insurance, you benefit from simple and express access to all medical services. You are cared for by affiliated doctors distinguished by their long-standing practical experience, their interdisciplinary network within and outside the clinic and their excellent qualifications. Our close relationship with these doctors allows us to offer you a wide range of medical services, combined with invaluable medical expertise.

Are you already a Hirslanden Privé member? If so, the Hirslanden Privé Service Line is available to you around the clock. You have 24/7 access to expert advice on all health matters. We are also happy to coordinate medical appointments for you.

Hirslanden Privé for mother and baby

Are you expecting a baby? During this special time, we will fulfil your every wish with Hirslanden Privé. As a mother in our postnatal ward, you will receive a designer changing bag filled with many useful "helpers". Included is also a voucher for a 1-year Hirslanden Privé subscription to the magazine "Wir Eltern".

We will spoil you and your baby with a wide array of Hirslanden Privé offers related to the birth, as you should want for nothing during this unforgettable time. Take advantage of the many additional benefits of holding a Hirslanden Privé card when you arrive home.

Your exclusive Hirslanden Privé patient service


When you return home, don’t worry about the food shopping – let Coop do it for you! As a Hirslanden Privé patient, we offer you a voucher worth CHF 50.– at Coop.

Order your household shopping from the comfort of your hospital bed. It will then be delivered to your home at the time of your choice: www.coop.ch Of course, you can also use the voucher at a later date.

  • CHF 50.- shopping voucher from Coop
  • Do your household shopping without carrying bags – with home delivery
  • Choose from more than 18 000 products at in-store prices
  • Average delivery costs of CHF 7.- (based on amount and frequency of purchases)


To wish all Hirslanden Privé clients a speedy recovery, VALSER SERVICE  offers them two crates of pure spring water from the protected Vals source in the canton of Graubünden at the price of one for two separate orders.

During your stay at the clinic as a Hirslanden Privé patient, you will be able to discover the VALSER SERVICE home delivery service, free of charge and without obligation. Order 20 bottles of VALSER Prickelnd (sparkling), Still Calcium + Magnesium or Still in 1.5-litre plastic bottles or 1-litre glass bottles for delivery direct to your door.

Spring water, filtered through 220 million year-old rock that gushes out in the Vals valley – enriched with precious minerals and trace elements, boasting an unrivalled, balanced taste.

Louis Widmer

Louis Widmer – high quality Swiss skincare products that conform to SwissMedic standards. We pamper Hirslanden Privé patients with Louis Widmer skincare products.

A high quality Louis Widmer gift awaits Hirslanden Privé patients on their arrival – for your pleasure and ours! Louis Widmer, the Swiss family-owned company, has produced skincare products in accordance with pharmaceutical industry guidelines for more than 50 years. Effective products for every skin type.

A range of Louis Widmer care products awaits you on arrival:

  • Shower gel
  • Mild shampoo
  • Remederm body milk urea 5 %
  • Hydro-Active day cream
  • Hand cream
  • Aerosol spray deodorant 

Amavita Starcard

Thanks to the partnership between Hirslanden Privé and Amavita, you can combine your Hirslanden Privé Card with the advantages of Starcard free of charge, the loyalty card from Amavita pharmacies.

Amavita offers professional advice and a comprehensive range of healthcare products and services at its pharmacies. Amavita also offers a wide selection of cosmetics and perfumes at around half of its branches.

Combine your Hirslanden Privé Card with the advantages of the Amavita Starcard now.

Enjoy the following benefits right away:

  • You collect stars for all your purchases. You can exchange the cheques you receive for cash or use them as shopping vouchers with a 25 % bonus.
  • Benefit from a 10 % discount off top brands such as Estée Lauder, Clarins, Sensai, Sisley and La Prairie.
  • Receive a 10 % discount on your birthday to redeem against your next purchase.
  • Receive exclusive discounts and offers from Amavita's leisure partners.
  • Benefit from regular Starcard special offers, competitions and discounts.
  • The Starcard is free of charge and without any obligations.
  • As a welcome gift for combining the Hirslanden Privé Card with the Starcard, you receive an exclusive CHF 50.- shopping voucher that can be used at any Amavita pharmacy.

Do you have any questions regarding the Starcard? Our FAQ section might help you.